Being charged with coordinating an executive relocation can be nerve wracking to say the least. What extra steps should you take to ensure a smooth transition for your company’s CEO and other executives?
When working with your mover, make sure to emphasize the importance of this move and who it is for; confirm that they will focus on doing all they can to satisfy your executive’s needs and expectations. Here are a few tips to keep in mind:
1. Select a mover who offers settling-in services that include cleaning, unpacking, organizational assistance, maid service at origin and destination, and a professional handyman for electronic setup and/or art installation. This may cost extra if it is not part of a VIP move program, so please clarify with your mover beforehand.
2. Flexibility should be a high priority with executive-level moves due to the demanding work schedules and changing needs of his/her company. Your moving company must be able to comply with such changes, whether they are last minute or not.
3. Many executives have high-value items that typically require additional valuation or insurance coverage and appraisal needs. Before the move, arrange for an appraiser to go to the home to assess items and provide a full report. Also, any thoughtful inclusions are important. For example, executives moving with children and/or pets may benefit from having childcare and pet services as part of their package.
4. Provide exclusive use of the entire truck (when the driver remains with the shipment from origin to destination and no one else’s belongings are on the truck). This will help avoid extra storage time, reduce expenses and ultimately help the executive and his/her family settle in faster.
5. For the highest level of service, have a full-time onsite project manager onsite at both locations to act as liaison for the transferee/executive.Work closely with your mover to stay one step ahead throughout the move process, and you will make these transitions seamless for your company’s executives. After all, will you ever have a more important customer to impress?
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