Selecting a
mover based solely on lowest price can have many undesired repercussions.
Before you put your company at risk, please consider the following:
Q. What do I
have to be concerned about?
A. Since the
hourly rates of most office movers are comparable, a low price means the bidder
is assigning less resources to your job. If the low bidder is not accurate, the
client is burdened with additional costs associated with the move. There may
also be considerably more damage and downtime for your business.
It is a
mistake to assume all movers know what they are doing. You should take the time
to understand what the bid is based on, because the mover might not be aware of
the problem until job has already started.
Q. What can really go wrong?
Aren’t all movers the same?
A. Planning and
managing your company’s move is a “High Profile Assignment”. Everyone in your
office is affected and the task is typically assigned to someone who already
has a full-time job. Because the task can be overwhelming, your mover can be a
valuable resource.
The cost of
non-performance can be substantial. Consider what would happen if your firm is
not operational or if your equipment was severely damaged. Cutting corners can
also lead to other problems like:
Property damage Downtime for departments
Missed deadlines for IT Costly
and time consuming claims
Unproductive time
Q. Why would a
mover “Low-Ball” me?
A. A low-ball bid is not always
intentional. Bad estimating can be the result of sloppiness, inexperience or
even a simple misunderstanding.
Conversely,
you could be dealing with someone who sees an opportunity for lots of changes.
Large complex projects are often accompanied by lots of unforeseen changes. An
“Intentional Low Baller” is betting on this. If you cannot clearly define the
scope of your project, trust becomes very important.
In any
event, the service and performance suffer.
Q. How do I
compare the mover’s proposals?
A. Try
reviewing statistics other than the bottom-line. A mover who knows their business
can easily provide you with this information. Compare and contrast the numbers
and you will gain confidence in your decision.
Statistics
you should review are:
o
Number of
total man-hours
o
Number of
truckloads to be moved
o
Number of
cartons provided
o
Services to
be provided such as packing, furniture installation, building protection.
This will
help expose misunderstandings among the bidders. You may be shocked that the
estimator cannot answer simple questions about your move.
Q. Should I be
concerned if there Is a wide range among bidders?
A. Yes. It could be a sign that you
are not dealing with experienced office movers or that the information you have provided is not clear or
complete. Sometimes you are not able to define the scope of your move the
mover’s cost estimate becomes almost useless.
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